About us

Our mission

Cleaning services can be time-consuming to book. Often they require you to arrange for them to come to your location and inspect it before providing you with a quotation so you can book a clean. At HyGenius, we believe that having an immaculate property shouldn’t be so difficult to achieve. For that reason, we make the process as straightforward as possible. We put our customers in control, allowing you to pick the time and date of your clean and customise your service with our easy-to-use online booking form.

We know experience matters

Trusting a business to look after your property is a big deal, so we understand how important it is that the people you hire need to be trustworthy and reliable. Here's how we ensure you get the best cleaners every time.

DBS checked

Before joining our company, our teams go through a meticulous interview process that includes a test clean, and a Criminal records check.

Professionally trained

All of our cleaning teams are professionally trained and work together in two‑person teams to make sure you get the most out of your service.

Highly rated

Our clients have the opportunity to provide ratings for every clean. This feedback ensures our teams can constantly maintain a high quality every time.

HeroicCleanerexpand

Not all heroes wear capes!

Our cleaners may not have superpowers, but we know that their work can significantly improve our client’s lives. They work hard to make sure you’re happy with the results of our clean. However, should there be anything that leaves you unhappy, please contact our support team. We’re glad to come back to fix problems; that’s our Genius Guarantee.*
*Terms and conditions apply.
Rachel and Lily

We care about our cleaners

Our company ethos is to “Look after our clients and our people.” We know that by investing in our staff, we get the best out of their skills. When they are well supported, they can deliver better results consistently. For this reason, we are proud to be a living wage employer.

How we started

We began our journey in early September of 2017. Amy and Jonathan decided to collaborate to create HyGenius. The goal, to create a forward-thinking cleaning company that implemented modern booking solutions whilst providing the reliability and high quality of traditional cleaning services.

Jonathan Crow

Jonathan comes from a sales & customer service background and is experienced with technology. His positions gave him opportunities to find out what clients really cared about and find the best solution.

Amy Robbins

Amy has significant expertise in Domestic Cleaning having spent over 10 years working within the industry for high profile clients. Her experience and skill has allowed us to deliver the highest quality services.

Meet our team

Rachel

Rachel joined us in 2019 and has proven herself to be a fantastic team member with a dedication to the high standards we strive for in every job.

“What I love most about my job is seeing and knowing that I have made a difference. I find it very satisfying and take pride in my work. I’m a hardworking and polite person with a good sense of humour – if you like dad jokes.”

Lily

Lily joined our team shortly after Rachel in 2019 and brings passion and joy to her work and to her clients. Her bubbly personality is infectious.

“I enjoy working at HyGenius finding it satisfying work. The best part of the job is leaving each area of the house cleaner, tidier and a relaxing place to enjoy. I like to see the smiles on my client’s faces when they realise we have made a big difference to them.”